Center for Design in Health College of Design

Center for Design in Health

Press and Interviews 


March 2013 How do Human Factors Affect Process Improvement?

Gary Oftedahl, MD, Chief Knowledge Officer of the Institute for Clinical Systems Improvement interviews Kathleen Harder, PhD, Director of the Center for Design in Health. Harder discusses her work and how Human Factors can inform our efforts in health care redesign.

Listed under 2013 Podcasts

Jan. 2013 Who knew it was so complicated to mark the site of a surgery?
  This Star Tribune article quotes Kathleen Harder, Director of the Center for Design in Health.

Nov 2012

Preventing Wrong-Site Surgery in Minnesota: A 5-Year Journey
  Due to the continued problem of wrong-site surgery in Minnesota, beginning in spring 2007 the Minnesota Dept. of Health and the Minnesota Hospital Association began working with human factors systems design researchers at the University of Minnesota’s Center for Design in Health to observe pre-procedure verification processes in a variety of Minnesota hospitals, document weaknesses in current practices, and develop a more robust process based on human factors principles. This article (co-authord by Dr. Harder) in Patient Safety and Quality Healthcare Magazine presents Findings and Recommendations of this research.
April 2012 Retained Sponges: no thing left behind
  This blog post on the Medical Legal Topics web site summarizes the consequences of incorrect sponge counts (in surgical procedures) and describes Kathleen Harder's steps to improve the process.
Jan. 2012 Why Design is crucial to Effective Electronic Health Records
  In this interview on the CareCloud blog, Kathleen Harder explains that "Smart design saves healthcare organizations significant money over time because people are able to become more productive while committing fewer errors."
Dec. 2011 Success in Preventing Wrong-Site Procedures in Minnesota with the Minnesota Time Out
  During the spring of 2011 the Minnesota Safe Surgery Coalition initiated a 3-year campaign to eliminate wrong-site procedures, with the first year focusing on ensuring that the Minnesota Time Out was conducted for every patient, every invasive procedure, every time. The article appears in the Pennsylvania Patient Safety Advisory.
Nov. 2011 Cutting Health Care Costs Through Design
  Writing in the Huffington Post, College of Design Dean Thomas Fisher highlights the accomplishments of the Center for Design in Health within the context of national concerns about the quality and cost health care. Fisher states that 'For one client alone a $20,000 redesign effort was leveraged into approximately $3 million of savings over a five-year period -- a return on investment of $150 for every $1 spent.'
June 2011 Hospitals work on getting it right (or left)
  This Star Tribune article describes hospital staff using a new "timeout" process developed by Kathleen Harder, Director of the Center for Design in Health. Working on behalf of the MN Hospital Association, Dr. Harder visited eight surgery centers around the state and realized there were too many steps in previous timeout procedures many hospitals had adopted in recent years.
June 2011 Sponge Solution Remains Elusive
  Health Leaders Magazine examines research efforts to address the problem of objects that are left in the patient during surgical procedures. Kathleen Harder, Director of the Center for Design in Health, is featured in the article.
Sept. 2008 Fact Sheet: Time-Out Process in Minnesota
  This fact sheet from the Minnesota Dept. of Health gives recommendations following an evaluation of time-out processes during surgical procedures.
Feb. 2005 Improving the Safety of Heparin Administration by Implementing a Human Factors Process Analysis
  This paper, published in Advances in Patient Safety, describes the results of a human factors process analysis conducted to reduce errors in administering heparin
Contact Information:
Kathleen A. Harder, Ph.D., Director
Suite 225
1425 University Ave SE
Minneapolis, MN  55414